Privacy Policy

Who we are

The data controller is SIA HiPark Systems, Reg. No. 40003660280.
Our website address is: https://hipark.lv, https://web2026.hipark.lv
For privacy and personal data matters, contact us at: privacy@hipark.lv.

What data we process and why

We may process personal data when you:

place an order or make a purchase in our online store;
create a customer account;
contact us (for example, via contact forms or email);
use the website (technical data, cookies).

For order processing we typically process: name, email address, phone number, delivery address, billing details, order contents, and related communication.
For a customer account we process: email address and account-related information (for example, order history).

Payments

To process payments, we may use third-party payment service providers (for example, banks or payment processors). In such cases, the data required to complete the payment is shared with the relevant provider and processed in accordance with their privacy policies.

Who we share your data with

We may share personal data only to the extent necessary with:

delivery service providers (to deliver orders);
payment service providers (to process payments);
IT and hosting providers (to operate and maintain the website);
accounting service providers (for invoicing and statutory bookkeeping);
public authorities, where required by applicable laws.

How long we keep your data

Order and accounting records are stored for as long as required by applicable laws and our legitimate interests (for example, bookkeeping and dispute resolution).
Customer account data is stored as long as the account remains active, or until you request deletion, unless we must retain certain data longer due to legal obligations.

Your rights

You have the right to:

request access to your personal data and receive a copy;
request correction of inaccurate data;
request deletion of data (where we are not required to keep it);
object to processing or request restriction of processing in certain cases;
receive your data in a structured format (data portability), where applicable.

To exercise your rights, please contact privacy@hipark.lv.

Cookies

Our website uses cookies to ensure the website functions properly and to improve user experience.

Essential cookies – required for core functionality (for example, shopping cart and login session).
Functional cookies – help remember your preferences (for example, language).
Analytics/marketing cookies – help us understand website usage and improve content and communication.

You can change cookie settings in your browser and in our cookie banner/preferences tool.

Media

If you upload images to the website (for example, a profile image), please avoid uploading images with embedded location data (EXIF GPS), as this data may be extracted from the image file.

Security and contact

We apply appropriate technical and organizational measures to protect personal data. If you have any questions, contact us at privacy@hipark.lv.

Embedded content from other websites

Our pages may include embedded content (for example, videos). Embedded content from other websites behaves in the same way as if you visited those websites directly, and third parties may use their own cookies and processing rules.